Who we are
Welcome to Synergy IT Professional!
My name is Ibrahim Yunus, and I am the founder and IT specialist behind Synergy IT Professional. For over 10 years, I’ve been dedicated to delivering reliable, personalized IT solutions tailored specifically for small businesses in the Melbourne metro area. My passion lies in making technology simple and effective, allowing businesses like yours to focus on what truly matters—growth and success
Why Choose Us
What We Offer
Pricing Plans
Starter plan
$350 AUD
per month
Ideal for: Very small businesses or startups with limited IT needs.
- Remote IT Support: 5 hours per month
- Basic Cybersecurity: Antivirus management
- Software Updates: Monthly
- Email Support: Unlimited
- Annual System Health Check
- 7 Days Free Trial
Essential Plan
$600 AUD
per month
Ideal for: Small Businesses with regular IT requirements.
- Remote IT Support: 10 hours per month
- Basic Cybersecurity: Firewall setup and antivirus
- Software Installation and Updates
- Monthly System Health Check
- Email and Phone Support: Unlimited
- Discount on Additional Hours: 10% off
- 7 Days Free Trial
Business Plan
$840 AUD
per month
Ideal for: Growing businesses needing comprehensive IT support.
- On-Site Support: 1 visit per month
- Advanced Cybersecurity: Basic vulnerability assessments
- Cloud Management: Basic cloud backup
- Network Setup and Maintenance
- Monthly System Health Check
- Priority Email and Phone Support
- 7 Days Free Trial
Professional Plan
$1350 AUD
per month
Ideal for: Established businesses with extensive IT needs
- On-Site Support: 2 visits per month
- Comprehensive Cybersecurity: Including regular audits
- Cloud Management: Cloud migration and optimization
- Network Management: Advanced support
- Data Backup and Recovery: Regular backups
- Proactive Monitoring: 24/7
- Email, Phone, and Chat Support
- 7 Days Free Trial
Premium plan
$1980 AUD
per month
- Remote IT Support: 40 hours per month
- On-Site Support: 4 visits per month
- Full-Spectrum Cybersecurity: Incident response included
- Cloud Management: Custom solutions
- Network Management: Optimization and monitoring
- Data Backup and Recovery: Comprehensive solutions
- Proactive Monitoring: 24/7
- Quarterly IT Strategy Meetings
- 7 Days Free Trial
Enterprise plan
Custom Pricing
Features:
- Dedicated IT Consultant: Custom strategy development
- Unlimited Remote IT Support
- On-Site Support: Tailored visits
- Enterprise-Level Cybersecurity: Compliance and advanced protection
- Custom Cloud Management: Integration and development
- Comprehensive Network Management
- Data Backup and Recovery: Advanced solutions
- Proactive Monitoring: 24/7 with alerts
- VIP Support: All channels with priority handling
- Annual IT Audit and Optimization Review
Additional Options
- Dedicated IT ConsultHourly Support: $100/hour (for all plans)ant: Custom strategy development
- Extra On-Site Visits: $150 per visit
- Cybersecurity Audit: $500 per audit
- Training Sessions: $200 per session
- Special Projects: Priced per project
Competitive Advantage
- Flexible Plans: Cater to a wide range of business sizes and IT needs.
- Value-Added Services: Include services like proactive monitoring and cloud management.
- Custom Solutions: Enterprise plan offers bespoke services.
- Discounts: Volume discounts on additional support hours for certain plans.
- Priority Support: Ensures quick response times, appealing to businesses that require immediate assistance.
featured Projects
Our Case Studies
Blog
Latest News
The Small Business Guide to Managed IT Services
How to Implement Effective Data Backup Strategies
Understanding Passkeys: A Safer Alternative to Traditional Passwords
Testimonials
What Our Clients Say
Ewebot stays ahead of the curve with digital marketing trends.
We partnered with this IT service provider for our network setup and couldn't be happier. Their team was professional, responsive, and ensured that everything was up and running smoothly in no time. Our operations have never been this seamless.
Their managed IT services have been a game changer for us. We no longer have to worry about technical glitches or downtime. They're always on top of things, ensuring that our systems run smoothly 24/7.
The level of service we received for our hardware and software procurement was outstanding. They found the best solutions for our business and saved us both time and money. We highly recommend them for any IT needs!