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Synergyitpro: one of Australia’s leading infrastructure service providers.
Synergy IT Pro has a customer base second-to-none, with key Australian and international ‘blue-chip’ clients. It is one of Australia’s best integrations and full-service providers of personal computers, networking solutions and associated services. Synergy IT Pro offers small to medium scale, on-time systems installations as well as customized solutions and support. Synergy IT Pro is based in Melbourne but with accredited service and support agents throughout regional Australia.
Synergy IT (Operations in Melbourne and surrounding areas) with its vast experience has helped many businesses to understand, plan their IT to achieve their objectives and goals, saving time and money.
With the industry standard certified professional, Synergy IT works on ITIL based model. To learn the business-related information and ascertain the business specific Service Level Agreements, which makes us stand out from the rest. With our technical expertise. We are confident that we can streamline your business by supporting and maintaining the technology that drives your business. As an experienced ICT Solution provider, we deliver what we promise.
Ibrahim Yunus (CEO)
As a kid, I observed people helping others to bring real progression into their lives. To pay it forward, today and for the past 10 years, I too have chosen a path to make a difference. In doing so, I provide high quality and people-focused customer support in service desk and desktop capacities with a record of efficiency, achievement and positive feedback.
I have highly developed interpersonal and project management skills that complement my technical expertise in a range of support areas. I’m also particularly passionate about Wintel systems, storage, networking and effective infrastructure management.
► TECHNICAL EXPERTISE ◄
• Active Directory (AD) • Azure AD, DS, NPS • Backup and Disaster Recovery Solutions • Cisco routers and switches • C – PL SQL • Dell desktops and laptops • DNS DHCP IIS TCP/IP WINS DFS • Draytek routers • HandiSoft • HP Proliant servers • Group Policy • LAN WAN VPN • MAC OSX • Microsoft Exchange • MS SQL – MYSQL • Netgear managed switches • Networking – routers, switches • Office 365 (O365) • Salesforce CRM • Server 2012, 2016, 2019 • SharePoint Exchange • SQL • Teams (Skype) • Ticketing systems • Ubiquiti AP • Vmware – HyperV technologies Veeam backup • Windows 7, 10 • Wintel systems, storage and networking